Hello again!

I'm Emily — a product designer based in Brooklyn, recently back in NYC after eight years in London.

Most of my work sits at the intersection of strategy, systems, and experience — where the challenge isn't just what to design, but what to decide. I'm drawn to ambiguous problem spaces because that's where direction matters most. For me, design isn't about aesthetics. It's about shaping products and decisions that people and organisations can rely on.

I define direction early, before ambiguity turns into misalignment. I'm as comfortable working at the systems level as I am refining the details that make those systems feel good to use. And I've learned that the real leverage in design often lies not in the output, but in the clarity you create around it — for your team, your stakeholders, and the people building alongside you.

A bit about my journey

I've spent over a decade in product, working across early-stage startups and enterprise-scale organisations. Most recently I was at Peakon, through its acquisition by Workday, where I led some of the most complex and politically charged work of my career — cross-platform integration, Workday's first AI-powered customer-facing initiative, and the design standards that shaped how the organization thinks about AI to this day.

Before that I was at CharlieHR, where I joined as the first dedicated designer and helped lay the foundations that allowed the product to grow with its customers.

In 2025 I took a step back to have my daughter and spent three months traveling with my family. I'm now back, energized, and looking for the next challenge.

What I'm looking for

I do my best work in complex product spaces — where I can shape direction, where the problems are genuinely hard and the work requires more than just execution.